Services Policy

Welcome to MadDady Pharmacy Software. This Services Policy explains how we provide, manage, and support the services offered through our platform. By using our services, you agree to this policy.

1. Service Overview

MadDady is a cloud-based software that helps pharmacy owners efficiently manage products, track sales, and monitor employee performance. Our services are designed for pharmacy businesses of all sizes.

2. Availability of Services

• Our services are available worldwide, 24/7, except during scheduled maintenance or unforeseen outages.
• We strive to maintain uninterrupted access but do not guarantee that the platform will be available at all times.

3. Service Modifications

• We may update or improve our software regularly to provide better features and security.
• We reserve the right to modify or discontinue certain features or services when necessary.
• Users will be informed of major changes that may affect their experience.

4. User Responsibilities

• Users are responsible for maintaining accurate business and personal information within their accounts.
• Unauthorized or illegal use of our software is strictly prohibited.
• You are responsible for keeping your login credentials secure.

5. Support & Assistance

• Our customer support is available through email and WhatsApp.
• For technical issues or general questions, please contact our team for assistance.
• Response times may vary but we strive to respond within 24-48 hours during business days.

6. Limitation of Service

• While we aim to deliver a reliable service, MadDady is not responsible for service interruptions caused by internet issues, third-party failures, or events beyond our control.

7. Updates to This Policy

We may update this Services Policy from time to time. Continued use of our services after changes means you accept the updated terms.